TikTok Messaging For Businesses & Creators

TikTok Messaging lets businesses and creators connect with audiences at scale. With TikTok Messaging automation and conversational marketing, you can respond instantly, grow your audience, and drive more conversions - all while keeping it personal and engaging.

TikTok Chat Automation

Boost Engagement and Sales with TikTok Chat Marketing

Enable flexible customer journeys with your WhatsApp bot by using declared data on customer preferences and intents which allow you to adapt and modify paths to conversion in real-time.

Scalable Conversions

Interact with thousands of customers individually, no matter how large your audience grows. Scale your messaging without losing the personal touch.

Personalize

Drive action with personalized, interactive messages. Engage users in real-time to turn interest into sales.

Omnichannel

Data collected within TIkTok messaging can be used across email, SMS as well as your existing technology stack (CRM) to deliver a seamless customer experience that engages and converts.

24/7 Support

Provide around-the-clock support with automated messaging. Keep your audience engaged and supported, even outside business hours.

Zero-Party Data

Gather valuable customer insights directly through conversations. Build trust and tailor experiences using data customers willingly share.

Follow-Ups

Never miss an opportunity with automated, timely follow-ups. Nurture leads and re-engage audiences effortlessly.

TikTok Messaging Ads: Engage, Convert, and Build Relationships

TikTok Messaging Ads are a powerful tool for businesses to connect directly with customers, whether through TikTok's in-app Direct Messages or external Instant Messaging Apps like WhatsApp and Messenger.

Reach

Leverage TikTok's vibrant community to tap into fresh audiences and grow your customer base.

Path-To-Action

Enable seamless two-way communication to help customers make quicker, informed decisions.

Qualify Leads

Identify high-potential prospects in real-time to focus on those ready to convert.

Engage

Meet your audience where they are and build meaningful, lasting relationships to boost loyalty and lifetime value.

TikTok chatbot entry points

Convenient entry points on TikTok and beyond make it effortless for people to start conversations with your business instantly.

Entry Point	Description	Acquisition
Social Page	Action buttons (send message) can be added to social media pages and posts.	Organic
Website/App	A chat widget can be used to handle onsite conversations, guest mode is available.	Organic
Email & SMS	Clickable ref links that redirect people to your bot can be included within your emails and text messages.	Paid & Organic
QR Codes	These scannable links are ideal for offline materials such as leaflets, guides and menus.	Organic
Social Adverts	These click-to-message ads can redirect people to your bot funnels.	Paid
Social Comments	Send automated messages to people who comment or reply on your social posts.	Paid & Organic