Hotels & Resorts26 February 2022 2022-03-16 15:25
Hotels & Resorts
Chatbots for Hotels & Resorts
Our custom built chatbots and chat marketing strategies make it easy for hotels and resorts to drive direct bookings and provide virtual concierge assistance at scale on popular messaging channels such as Messenger, Instagram and WhatsApp.
Popular use cases
How hotels are using chatbots for marketing & support
Messaging automation is critical for hotels & resorts
Social messaging chatbots make it simple to return to the previously discussed data because the conversation history remains consistent. A user will be able to return to the conversation and have all important information saved.
Why hotels are investing in conversational marketing
The hotel industry spends millions on marketing to acquire customers and additional investments in supporting and retaining them. Chatbots built on popular messaging channels can act as customer relationship tools that can help nurture relationships, increase sales and reduce staff costs whilst improving customer care.
70% of incoming messages on Instagram are pre-purchase. Automate travel inspiration within your DMs.
97% of Gen Z and 93% of Millennial's own a smartphone, and on an average day, they spend over four hours using it online.
News & Views
Our thoughts on real-time marketing, AI development and chatbot industry updates.
These companies and many more like them have worked with Chit Chat to harness the power of online conversations.
Mike CurrieMarketing Director
AUSTRIAN NATIONAL TOURIST OFFICE
Tanja FernerMarketing Manager
Download our latest chat marketing guide
Learn how businesses are transforming their social messaging channels into powerful marketing tools.
Includes case studies, practical insights, interviews and best practices.