Travel Agents & Operators23 February 2022 2022-03-16 15:16
Travel Agents & Operators
Chatbots for Travel & Tourism
Popular use cases
How the travel and tourism sector is using chatbots for marketing & support
Messaging automation is critical for travel and tourism brands
Conversational marketing is similar to human relationships, it allows you to nurture a deeper sense of meaning and understanding. Interactions on social chatbots allow relationships to naturally flourish beyond the intial click.
Why travel companies are investing in messaging automation and chat marketing
The travel and tourism industry spends millions on marketing to acquire customers and additional investments in supporting them. Chatbots built on popular messaging channels can act as customer relationship tools that can help nurture relationships, increase sales and reduce staff costs whilst improving customer care.
70% of incoming messages on Instagram are pre-purchase. Automate travel inspiration within your DMs.
We've helped brands within the travel industry save over $150k on customer support through messaging automation.
97% of Gen Z and 93% of Millennial's own a smartphone, and on an average day, they spend over four hours using it online.
News & Views
Our thoughts on real-time marketing, AI development and chatbot industry updates.
These companies and many more like them have worked with Chit Chat to harness the power of online conversations.
Mike CurrieMarketing Director
AUSTRIAN NATIONAL TOURIST OFFICE
Tanja FernerMarketing Manager
Download our latest chat marketing guide
Learn how businesses are transforming their social messaging channels into powerful marketing tools.
Includes case studies, practical insights, interviews and best practices.