Legal Chatbots

Chatbots For Law Firms

Our custom built messenger chatbots and automated chat marketing strategies make it easy for lawyers to qualify leads in real-time at scale. Improve support with automated FAQs on messaging platforms people use every day. 

legal bot chat facebook messenger

Popular use cases

Chat Marketing & AI For Lawyers

Lead Scores

Bot interactions and custom attributes can be stored and monitored to help deliver targeted messages. Hot leads can be fast-tracked and warm leads nurtured.

Automated Integrations

Powerful integrations with third-party applications such as CRMs and email marketing tools will enable your team to fully automate your marketing and support workflows.


Real-time integration with your calendars and tools means managing lead follow-ups and appointments is easy with a bot built on Messenger, WhatsApp or Instagram.

Segment Audiences

Segment customers based on behaviour and custom attributes so you can deliver follow-up sequence messages at the right time, to the right people.

Advice & Information

Include a knowledgebase AI agent within your conversational experience that is able to clearly explain the process as well as answer any common questions instantly.


Include logic to process the information captured instantly. Provide free estimates and legal calculations on claims directly within the bot.

AI Chatbots For Legal

These messaging channels provide law firms with the opportunity to tap into their powerful ad targeting capabilities which can be scaled using messaging automation.

whatsapp chatbot law legal

Messenger Bot For Legal Firms

Facebook Messenger is popular amongst all age groups. It is one of the largest messaging platforms in the world and its powerful ad targeting capabilities are ideal for law firms.

WhatsApp Legal Lead Capture Bot

Law firms are creating WhatsApp bots to provide one-to-one support and qualify injury claim leads at scale. With over 2 billion monthly active users, it is the largest messaging platform in the world.

Instagram DM Automation

Over 400 million monthly active users use Instagram’s direct message feature. Qualify legal claims on auto-pilot directly within your DMs.

Google Business Messages

Shorten your customer’s path to conversion by engaging them with automated personal messages in their moment of need on Google Search and Maps.

Why law firms are investing in messaging automation and chat marketing

Law firms are spending millions on marketing to acquire new leads. Chatbots built on popular messaging channels can act as customer relationship tools that can be used for leads, sales and support.

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Increased Leads

Using messenger marketing alongside a messenger bot resulted in more qualified leads at a lower cost per lead.

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Instant Support

On average 60% of general questions sent to legal firms can be answered using a knowledgebase AI agent.

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Mobile-First Strategy

97% of Gen Z and 93% of Millennial's own a smartphone, and on an average day, they spend over four hours using it online.

Recent Partnerships

These companies and many more like them have worked with Chit Chat to harness the power of online conversations.

sandra chatbot feedback
facebook messenger marketing chatbot guide

Download our latest chat marketing guide

Learn how businesses are transforming their social messaging channels into powerful marketing tools.

Includes case studies, practical insights, interviews and best practices.

Chat with aiDA​

aida ai chat

With so much noise unlocking the potential of AI and chat marketing for your business can be overwhelming. It doesn’t need to be. 

Chat with our virtual assistant aiDA 🤖 to discover how we can help you. 

Chat with aiDA

aida ai chat

With so much noise unlocking the potential of AI and chat marketing for your business can be overwhelming. It doesn’t need to be. 

Chat with our virtual sales assistant aiDA 🤖 to discover how we can help you.