Industries

8 February 2022 2022-03-24 15:26

From "nice to have" to a necessity for success

Chatbots and conversational marketing strategies are not just for big businesses. Chatbots can be tailored to any business that sells products or services as well as any organisation that interacts with the general public.

Popular industries

Smart businesses are investing in chat marketing

Hotels, universities, consumer packaged goods, ecommerce businesses, car dealerships, insurance brokers, Amazon sellers, entertainment venues, restaurants, high street brands, realtors, government agencies, gyms, financial institutes, travel operators and even legal firms have all benefited from the transformative powers of chatbots and conversational marketing.

Restaurants & Bars

Make it easy for patrons to book a table, view your latest specials and provide feedback on auto-pilot.

Retail & Ecommerce

Turn lookers into buyers with personalised product recommendations, nurture relationships and improve customer care.

Fast Moving Consumer Goods

Build direct relationships with your customers using chatbots which can be accessed using QR codes. Collect customer data, answer questions and provide product information.

Colleges & Universities

Make it easy for students to complete applications, find courses, plan events and answer questions in the messaging channels they use every day.

Legal, Insurance & Finance

Nurture & qualify leads in real-time and allow people to get answers to common questions instantly in messaging platforms they already use every day.

Health & Fitness

Onboard new members and improve member retention rates and answer questions instantly on messaging channels they already use every day.

Travel Agents & Operators

Sell travel tickets, holiday packages, provide personal travel recommendations and help travellers plan their trips.

Car Dealerships & Automotive

Showcase your inventory, make it easy for customers to book test drives and provide personal recommendations at scale.

Property Developers & Realtors

Make it easy for buyers to book houses, provide instant property valuations to sellers and increase realtors' reach.

Entertainment, Leisure & Events

Showcase your latest events, make it easy for customers to book tickets, collect feedback and answer any questions with an automated knowledgebase.

Hotels & Resorts

Provide a virtual concierge that helps people check-in and manage requests among many other services.

Attractions & Museums

Make it easy for visitors to book tickets, ask questions, and leave reviews.

News & Views

Our thoughts on real-time marketing, AI development and chatbot industry updates.

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