Industries

From "nice to have" to a necessity for success

Chatbots and conversational marketing strategies are not just for big businesses. Chatbots can be tailored to any business that sells products or services as well as any organisation that interacts with the general public.

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Popular industries

Smart businesses are investing in chat marketing

Hotels, universities, consumer packaged goods, ecommerce businesses, car dealerships, insurance brokers, Amazon sellers, entertainment venues, restaurants, high street brands, realtors, government agencies, gyms, financial institutes, travel operators and even legal firms have all benefited from the transformative powers of chatbots and conversational marketing.

Restaurants & Bars

Make it easy for patrons to book a table, view your latest specials and provide feedback on auto-pilot.
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Retail & Ecommerce

Turn lookers into buyers with personalised product recommendations, nurture relationships and improve customer care.
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Fast Moving Consumer Goods

Build direct relationships with your customers using chatbots which can be accessed using QR codes. Collect customer data, answer questions and provide product information.
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Colleges & Universities

Make it easy for students to complete applications, find courses, plan events and answer questions in the messaging channels they use every day.
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Legal, Insurance & Finance

Nurture & qualify leads in real-time and allow people to get answers to common questions instantly in messaging platforms they already use every day.
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Health & Fitness

Onboard new members and improve member retention rates and answer questions instantly on messaging channels they already use every day.
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Travel Agents & Operators

Sell travel tickets, holiday packages, provide personal travel recommendations and help travellers plan their trips.
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Car Dealerships & Automotive

Showcase your inventory, make it easy for customers to book test drives and provide personal recommendations at scale.
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Property Developers & Realtors

Make it easy for buyers to book houses, provide instant property valuations to sellers and increase realtors' reach.
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Entertainment, Leisure & Events

Showcase your latest events, make it easy for customers to book tickets, collect feedback and answer any questions with an automated knowledgebase.
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Hotels & Resorts

Provide a virtual concierge that helps people check-in and manage requests among many other services.
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Attractions & Museums

Make it easy for visitors to book tickets, ask questions, and leave reviews.
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News & Views

Our thoughts on real-time marketing, AI development and chatbot industry updates.

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Instagram Strategies to Boost Replies and Comments

13 March 2024
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5 Instagram Content Calendar Templates – Free Downloads + ChatGPT Prompts

3 December 2023
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40+ ChatGPT Prompts For Businesses in 2024

28 November 2023
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The Pillars of a Successful AI-Powered Chatbot: Channel Choice, AI Models, and More

9 November 2023
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The Power of Social Messaging Automation and AI in Sports Teams

24 October 2023
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Identifying Bottlenecks: Strategies to Enhance Chatbot Interactions

17 October 2023
View More Blog Posts

Recent Partnerships

These companies and many more like them have worked with Chit Chat to harness the power of online conversations.

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SCHUMAN CHEESE

“We chose Chit Chat Agency because of their deep and unique understanding of conversational marketing, it’s been a great collaboration.”
Mike Currie
Marketing Director

AUSTRIAN NATIONAL TOURIST OFFICE

“Rather than using a chatbot to handle customer service like so many brands do, we opted to create a standalone interactive winter campaign which allows users to directly engage with us by choice rather than circumstance. It’s been a pleasure working with Chit Chat.”
Tanja Ferner
Marketing Manager

Travel Professor

We now onboard customer's using Messenger and Instagram DMs, it's increased our sign-up rates by over 300%. Working with Chit Chat has been transformational.
Sandra Kirklee
CMO
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Download our latest chat marketing guide

Learn how businesses are transforming their social messaging channels into powerful marketing tools.

Includes case studies, practical insights, interviews and best practices.

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Let’s work together.

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We are on a mission to make it easier and faster for consumers to connect with businesses. Online conversations connect people, and now customers expect businesses to join in.

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