Google Business

Google's Business Messages Automation

Most journeys to conversion will start on Google. Make it easy for anyone to find your brand in moments of needs. Chat instantly with them in real-time on Google search and maps at scale.

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Google's Business Messages Chatbot

Why businesses are using Google Business chatbots

72% of people will make a purchase online if they can ask questions and receive information in real-time, on average chatbots increase sales by 67%.

High-Intent Moments

Speed up your customer’s path to purchase by communicating with them in their moment of need in real-time. Provide automated tailored messaging experiences on a channel they are already using.

Entry Points

Send people into your chatbot from your existing channels such as email, social media, etc. Create persistent connections on Google’s Business Messages from emails, text messages, websites and more.

Re-Engage

Re-engage every person who interacts with your bot, create sequence campaigns for Business Messages. Segment your audience directly in Google’s Business Messages using data collected from your conversations. Automate tailored follow up messages that help nurture and establish direct relationships.
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Reduce customer support costs

Using a Google Business Messages bot we helped one brand reduce support costs by over $190,000 by instantly answering frequently asked questions at scale.

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Shorten your customers path to conversion

A chatbot for Google Business is practical for every stage of your customers lifecycle.

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01
Discovery
Make it easy for people to discover your brand and learn more in real-time.
02
Consideration
Establish two-way conversations with every individual that allows you to adapt in real-time to their intent and preferences.
03
Conversion
Boost sales with seamless ecommerce experiences from chat to conversion.
04
Support
Provide instant support and respond to customer questions in one to one conversations at scale.
05
Advocacy
Segment customers and re-connect with them using relevant messages.

News & Views

Our thoughts on real-time marketing, AI development and chatbot industry updates.

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Recent Partnerships

These companies and many more like them have worked with Chit Chat to harness the power of online conversations.

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SCHUMAN CHEESE

“We chose Chit Chat Agency because of their deep and unique understanding of conversational marketing, it’s been a great collaboration.”
Mike Currie
Marketing Director

AUSTRIAN NATIONAL TOURIST OFFICE

“Rather than using a chatbot to handle customer service like so many brands do, we opted to create a standalone interactive winter campaign which allows users to directly engage with us by choice rather than circumstance. It’s been a pleasure working with Chit Chat.”
Tanja Ferner
Marketing Manager

Travel Professor

We now onboard customer's using Messenger and Instagram DMs, it's increased our sign-up rates by over 300%. Working with Chit Chat has been transformational.
Sandra Kirklee
CMO
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Download our latest chat marketing guide

Learn how businesses are transforming their social messaging channels into powerful marketing tools.

Includes case studies, practical insights, interviews and best practices.

Have a project in mind?
Let’s work together.

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Our Mission

We are on a mission to make it easier and faster for consumers to connect with businesses. Online conversations connect people, and now customers expect businesses to join in.

Call Us: (+44) 020 3642 4075
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Copyright © 2023 Chit Chat Agency Chit Chat Communications Ltd. is a limited company registered in England and Wales. Registered number: 13422957. VAT GB433681590.

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The way people communicate online is changing, including how we interact with businesses. More than 1 billion users connect with a business on Messenger, Instagram & WhatsApp every week.

Download our FREE guide to learn how we automated growth on the worlds biggest messaging channels for businesses just like yours.