Dealerships & Automotive26 February 2022 2022-03-16 15:18
Dealerships & Automotive
Chatbots for car dealerships & auto brands
Our custom-built chatbots and chat marketing strategies make it easy for automotive marketers and car dealerships to attract, nurture and convert car buyers.
Popular use cases
How car dealerships can use social messaging bots to attract, nurture & convert car buyers
Messaging automation is critical for automotive businesses
Auto marketers know that the average path to purchase a new car can span many months. As part of a tailored omnichannel marketing mix, our messaging automation solutions and strategies can help create a single unified customer view that will allow you to oversee customer relationships at every point of their unique path to purchase and beyond.
Why auto dealerships are investing in messaging automation and chatbot marketing
The automotive industry spends billions on advertising, 70% of it's digital ad spend is invested on mobile ads. Chatbots built on popular mobile messaging channels can act as customer relationship tools that can help boost awareness, nurture relationships and increase sales.
Our analysis has shown 62% of automotive related questions (car specs, warranties, insurance, etc.) can be answered using a knowledgebase AI agent.
On average car dealership chatbots helped reduce the cost per lead by an average of 39%, making it the best performing acquisition channel.
97% of Gen Z and 93% of Millennial's own a smartphone, and on an average day, they spend over four hours using it online.
News & Views
Our thoughts on real-time marketing, AI development and chatbot industry updates.
These companies and many more like them have worked with Chit Chat to harness the power of online conversations.
Mike CurrieMarketing Director
AUSTRIAN NATIONAL TOURIST OFFICE
Tanja FernerMarketing Manager
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