Chatbots for Events

Our custom built chatbots and chat marketing strategies make it easy for event organizers to drive sales and improve customer support on popular messaging channels such as Messenger, Instagram and WhatsApp.

events crm social chatbot

Popular use cases

Using event chatbots to empower your marketing & support

Segment Audiences

Leverage data captured during your conversations such as event preferences, interests, demographics and customer intents to create customer profiles and segment customers like never before.

Automated Integrations

Powerful integrations with popular CRMs and event ticketing systems will enable your team to fully automate your marketing and support workflows including real-time ticket information.

Powerful Ad Capabilities

Tap into Facebooks powerful advertising capabilities that allow you to get your chatbot in front of people who are interested in attending your events. Create entry-points from Messenger, WhatsApp and Instagram adverts directly to your bot.

Marketing Automation

Automated follow-up messages can be created for a number of scenarios including feedback requests and re-engaging warm leads such as people who showed interest in attending an event.

Advice & Information

Do you often find people requesting information about tickets, directions, or just a general enquiry? A knowledgebase AI agent built within your conversational experience would be able to answer these types of questions instantly.


Collect feedback and measure the overall attendee satisfaction through surveys that can help nurture leads and improve future events.90% of virtual event organizers use surveys to measure attendee satisfaction. Using chatbots these feedback loops can be easily be bridged to in-person events.

Messaging automation is critical for entertainment, leisure and business events

Messaging automation for events is being used to promote events, but also to increase audience interactions and act as a personal assistant for those attending.
events crm social chatbot

Messenger Bot For Events

Facebook Messenger is popular amongst all demographics. It is one of the largest messaging platforms in the world and its powerful ad targeting capabilities are ideal for event marketers.

WhatsApp Event Bot

Event organizers can create a WhatsApp bot to provide one-to-one support at scale. With over 2 billion monthly active users, it is the largest messaging platform in the world.

Instagram DM Automation

Over 400 million monthly active users use Instagram’s direct message feature. The vast majority of incoming messages are pre-purchase, so event promoters that use Instagram messaging will have a marketing edge.

Conversional Display Ads

The magic of chat marketing combined with the reach of Google Display Network. Provide in-the-moment communication that facilitates a seamless experience from travel inspiration to booking tickets.

Google Business Messages

Shorten your customer’s path to conversion by engaging them with automated personal messages in their moment of need on Google Search and Maps.

The events industry is investing in messaging automation and chat marketing

All the sectors within the event industry such as cultural, corporate, music, sports, etc, spend millions on marketing to acquire customers and additional investments in providing customer support. Chatbots built on popular messaging channels can act as customer relationship tools that can help nurture relationships, increase event sales and reduce staff costs whilst improving customer care.

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Boost Attendance

70% of incoming messages on Instagram are pre-purchase. Automate event info and ticket sales within your DMs.

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Highly Valued

76% of B2B marketers feel that events provide the best value for money and are a best performing marketing strategy.

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Mobile-First Strategy

97% of Gen Z and 93% of Millennial's own a smartphone, and on an average day, they spend over four hours using it online.

Recent Partnerships

These companies and many more like them have worked with Chit Chat to harness the power of online conversations.

sandra chatbot feedback
facebook messenger marketing chatbot guide

Download our latest chat marketing guide

Learn how businesses are transforming their social messaging channels into powerful marketing tools.

Includes case studies, practical insights, interviews and best practices.

Chat with aiDA​

aida ai chat

With so much noise unlocking the potential of AI and chat marketing for your business can be overwhelming. It doesn’t need to be. 

Chat with our virtual assistant aiDA 🤖 to discover how we can help you. 

Chat with aiDA

aida ai chat

With so much noise unlocking the potential of AI and chat marketing for your business can be overwhelming. It doesn’t need to be. 

Chat with our virtual sales assistant aiDA 🤖 to discover how we can help you.