WhatsApp Bot For Businesses
Interact with your customers individually at scale on the world’s most popular messaging app. A WhatsApp chatbot in union with a conversational marketing automation strategy will allow you to grow and convert your audience.
WhatsApp Bot For Marketing & Support
Shorten the path to conversion with a WhatsApp marketing chatbot
Enable flexible customer journeys with your WhatsApp bot by using declared data on customer preferences and intents which allow you to adapt and modify paths to conversion in real-time.
WhatsApp bots can be used at every stage of your marketing funnel
WhatsApp as a marketing channel may be the best kept secret in marketing. Marketers can use automated chat marketing on WhatsApp to nurture and convert customers. No new apps to download and the conversation is persistent which means it can be picked up again at any time. The data collected and stored means you can deliver individual customer experiences that keep customers coming back.
Discovery
Consideration
Conversion
Support
Retention
WhatsApp chatbot improves cost per lead by 56%
We created a WhatsApp bot that qualified leads at scale for a debt management company, in resulted in more conversions at a lower cost per lead.
Popular Use cases & solutions
Popular WhatsApp bot use cases & solutions
WhatsApp is the world’s most popular messaging app. It allows people to keep in touch with friends, family and now people expect similar real-time interactions with brands.
Overcome objections, answer frequently asked questions and provide personal recommendations. Lead WhatsApp bots allow you to nurture the leads in a more natural way.
A product recommendation bot can asks questions to better understand a persons preferences. It allows brands to provide detailed recommendations as well as collect insights at a very granular level.
Give consumers easy access to your business on a messaging channel that gets used every day is key to maintaining high customer satisfaction, brand loyalty and lifetime value.
Survey your audience in their favourite social media platform and collect actionable insights that will help transform your business for the better.
A FAQ bot can help educate visitors, overcome objections and improve staff productivity. Turn your browsers into buyers with a well-designed answer bot.
Grow your contact list and generate more leads for your business by creating an interactive competition experience inside Instagram. Easy participation, instant leads and automated follow-ups.
Quickly scale your event registration list, automate marketing processes and help participants get information about your event in a social media platform they use every day.
A reservation chatbot can assist your customers through your booking process. It will save you time and money on manual reservation follow-ups.
Quizzes are a good fit for WhatsApp due to it’s easy to use interface. A quiz WhatsApp bot is a great way to quickly grow your subscriber list and collect granular insights on your audience.
A WhatsApp chatbot will help you to exceed customer expectations and increase lifetime value.
WhatsApp first-party data marketing strategy
Declared data, or zero-party data, is a form of first-party consumer data that is freely and clearly given by consumers. Conversations that take place on your WhatsApp bot will include many data entry points, the information collected during these chats will allow to create customer profiles. These profiles can be used to provide to tailored customer experience that exceed expectations and boost lifetime value.
WhatsApp chatbot entry points
Convenient entry points into your conversational flows – on and off of social messaging platforms make it easier for people to connect with businesses in an instant and also facilitate channel-agnostic AI. People can interact with your WhatsApp bot in a variety of ways. Every person who sends a message will automatically become a contact.
| Entry Point | Description | Acquisition |
|---|---|---|
| Social Page | Action buttons (send message) can be added to social media pages and posts. | Organic |
| Website/App | A chat widget can be used to handle onsite conversations, guest mode is available. | Organic |
| Email & SMS | Clickable ref links that redirect people to your bot can be included within your emails and text messages. | Paid & Organic |
| QR Codes | These scannable links are ideal for offline materials such as leaflets, guides and menus. | Organic |
| Social Adverts | These click-to-message ads can redirect people to your bot funnels. | Paid |
| Social Comments | Send automated messages to people who comment or reply on your social posts. | Paid & Organic |
News & Views
Our thoughts on real-time marketing, AI development and chatbot industry updates.
Recent Partnerships
These companies and many more like them have worked with Chit Chat to harness the power of online conversations.
Download our latest chat marketing guide
Learn how businesses are transforming their social messaging channels into powerful marketing tools.
Includes case studies, practical insights, interviews and best practices.
