SMS Text Messages

SMS Marketing & Text Automation

Chit Chat offers SMS marketing and text messaging automation services for businesses. Close more sales with automated text messaging and provide instant support on a channel all people have access to.
Messenger Instagram WhatsApp AI Chat
sms text marketing promo
wakefully chatbot
travel chatbot
food chatbot qr
BBC
LNER rail
wynk logo

Text Marketing & Support

Shorten the path to conversion with SMS automation

Adapt to customer journeys with SMS automation.

Instant Connections

Send text messages that includes sales, discount, and customer support content. Approximately 90% of text messages are read within 3 minutes, making SMS ideal for time-sensitive messaging.

Segmentation

Send 1-to-1 text messages to prospects and customers that are tailored to their individual needs and intents. Segment audiences and deliver products updates, appointment reminders, special offers, and more.

Omnichannel

Integrate SMS with Messenger, Instagram DMs, WhatsApp and Email. Seamlessly keep the conversation going across all key messaging channels. Use text messages to nurture prospects and re-engage existing customers via social messaging bots.

Quality Support

Provide instant answers via SMS or redirect contacts to social chatbots and have a real person take over the conversation if the bot is unable to provide a sufficient answer.

Collect Feedback

Collect ratings and feedback via SMS campaigns. Let your customers share their honest opinion and encourage them to share positive reviews on public platforms.

Nurture Customers

Develop SMS sequence campaigns such as weekly challenges to monthly newsletters, use SMS to shorten the path to conversion

Mobile sign-up rates increased by 89%

Let your customers easily share their phone numbers via on-site capture forms, social chatbots and conversational display ads. Send promos, curated content and product updates.

Request Case Study
sms text marketing

Creating your SMS marketing strategy

We will assign your business a phone number where your contacts can send SMS, this number will also be able to receive inbound text messages. Our SMS experts can help you develop your SMS marketing strategy including integration with your existing CRM and other communication channels.

News & Views

Our thoughts on real-time marketing, AI development and chatbot industry updates.

dm list automation

Instagram Strategies to Boost Replies and Comments

13 March 2024
social media calendar

5 Instagram Content Calendar Templates – Free Downloads + ChatGPT Prompts

3 December 2023
chatgpt prompts 2024

40+ ChatGPT Prompts For Businesses in 2024

28 November 2023
travel instagram dm bot

The Pillars of a Successful AI-Powered Chatbot: Channel Choice, AI Models, and More

9 November 2023
arsenal football messenger bot

The Power of Social Messaging Automation and AI in Sports Teams

24 October 2023
chatbot funnel bottleneck

Identifying Bottlenecks: Strategies to Enhance Chatbot Interactions

17 October 2023
View More Blog Posts

Recent Partnerships

These companies and many more like them have worked with Chit Chat to harness the power of online conversations.

sandra chatbot feedback

SCHUMAN CHEESE

“We chose Chit Chat Agency because of their deep and unique understanding of conversational marketing, it’s been a great collaboration.”
Mike Currie
Marketing Director

AUSTRIAN NATIONAL TOURIST OFFICE

“Rather than using a chatbot to handle customer service like so many brands do, we opted to create a standalone interactive winter campaign which allows users to directly engage with us by choice rather than circumstance. It’s been a pleasure working with Chit Chat.”
Tanja Ferner
Marketing Manager

Travel Professor

We now onboard customer's using Messenger and Instagram DMs, it's increased our sign-up rates by over 300%. Working with Chit Chat has been transformational.
Sandra Kirklee
CMO
facebook messenger marketing chatbot guide

Download our latest chat marketing guide

Learn how businesses are transforming their social messaging channels into powerful marketing tools.

Includes case studies, practical insights, interviews and best practices.

Have a project in mind?
Let’s work together.

Messenger Instagram WhatsApp AI Chat
Download our guide
Get Our case studies
9
ai Chat 🤖
Our Mission

We are on a mission to make it easier and faster for consumers to connect with businesses. Online conversations connect people, and now customers expect businesses to join in.

Call Us: (+44) 020 3642 4075
manychat partner experts
chat marketing approved
Terms Of Use
Privacy Policy

Copyright © 2024 Chit Chat Agency

Chit Chat Communications Ltd. is a limited company registered in England and Wales. Registered number: 13422957. VAT GB433681590.

Chat with aiDA

aida ai chat

With so much noise unlocking the potential of AI and chat marketing for your business can be overwhelming. It doesn’t need to be. 

Chat with our virtual assistant aiDA 🤖 to discover how we can help you.

🔙 Close