Form – Case Study Request
16 February 2022 2024-08-30 11:30Form – Case Study Request
Request a case study
Some of our case studies are showcased below, but you can complete this form to request a comprehensive case study tailored to your industry.
We offer case studies across a variety of sectors, demonstrating how we've increased conversions, improved productivity, enhanced customer satisfaction, and delivered measurable ROI.
Largest US Swim Franchise
For British Swim School, we created a custom Messenger chatbot and launched click-to-message ads, which converted 9 times better than traditional click-to-website ads. This strategy, combined with an AI knowledge base to support leads and customers, improved engagement and boosted sales performance.
Leading Train Operator
For LNER, we developed a Facebook Messenger chatbot to capture user feedback. This targeted approach made data analysis more straightforward by providing detailed insights into customer preferences. Deploying the quiz on Facebook Messenger also made it highly accessible, which led to significantly higher participation rates and more actionable data.
National Tourist Office
For the Austrian National Tourist Office, we developed a Facebook and Instagram chatbot that engaged users by asking them five questions to recommend the best ski destination in Austria. This interactive experience generated thousands of conversations and captured valuable data on user preferences. The chatbot not only provided travel suggestions but also collected insights that helped tailor future marketing efforts.
FMCG Brand
For Cello Cheese, a leading FMCG brand, we developed an AI-powered virtual cheese connoisseur capable of suggesting drink and food pairings. This innovative tool was accessible via QR codes placed on product packaging, allowing customers to quickly access personalized pairing recommendations, the chatbot was deployed on both Facebook Messenger and Instagram DMs.
Social Creator & Influencer
For The Balance Coach UK, a social creator specializing in batch cooking to save time and money, we focused on optimizing user engagement through Instagram DM automation. We developed advanced funnels to capture user data directly within DMs and integrated a database to deliver personalized recipes based on users' comments. Additionally, we implemented public comment reply automation to further boost interaction.
Personal Coaching
For YCB Academy, we created an AI-powered meal planning funnel that engages potential clients through Messenger or Instagram. Instead of a traditional form, a chatbot offers a free meal plan, collects dietary and fitness info, and schedules a consultation—all in one interaction. This approach has increased appointment bookings, boosted client satisfaction, and streamlined initial consultations.
British Swim School
Overview
Key Services
Results
YCB Academy
Overview
The fitness academy approached Chit Chat Agency after less than satisfactory results with their click-to-website and lead form social media adverts.